Commentaires et réclamations

Feedback of all kind is welcome and highly appreciated!

IBC aims to act in a transparent and accountable manner, and strives to operate a high quality organization. IBC aims to ensure that complaints and feedback are addressed fairly, appropriately, and in a timely manner.

We would like to hear from you – suggestions, hints, remarks, complaints, they are all welcome and will help us to improve.

So please feel free to get in touch!

We will treat all information shared confidentially and with the highest respect.

Though we encourage all to give their contact details in order to facilitate beneficial and active communication, you can of course contact us anonymously.

More detailed information on complaints can be found in our complaint policy.